I have only been with Crossmuller for a relatively short time so I was fortunate enough to be included in a recent interstate commissioning project, working as part of a team with fellow employees and working with a similarly-minded customer team.
For this project, teamwork with tight cohesion amongst team-members and working in partnership with the customer commissioning teams was a very rewarding experience. Both for myself, my fellow team-members, and I believe even for those we worked with on site.
In all, I am very satisfied with what was delivered and the relationship-bonds we made with our customers. I say customers (plural) rather than customer (singular) because in effect, every individual we worked with on site was actually a customer that also happened to work for a larger organisation. So, at the end of the day, we were working together with them individually rather than them as the larger organisation which also gave a greater sense of collaboration to collectively achieve a singular goal, to the effect we were all working as one team.
It was a great culture to work with and an even greater culture to be part of within our own organisation. Not every organisation we work with exhibits the same vitality and exuberance as we do. It was refreshing to have this opportunity to see this outside our own workplace.
Benefits of Standards
One of the successes of this project led from the fact that Crossmuller embraces and maintains the use of standards and procedures within our organisation. By using standards and procedures each of our team-members know what is expected of them which is vital when developing, managing and commission a project of this magnitude. It also meant we could effectively handle on-site changes as they occurred, and given that no commissioning project ever goes smoothly, having procedures in place to handle such issues, meant that these issues could be dealt with quickly and appropriately with little to no impact on the delivery of the project.
It was also great to see another organisation uphold the values of Safety and a Zero-Harm ethic such as we do; Safety for ourselves and others we work with is our number one concern and is never compromised for Quality or Timeliness.
Overall my experience with this project and all the facets it entails has been very rewarding, both from the satisfaction of delivering a good solution, and the partnership of working with others, in-house and onsite.
By Chris Van Duin